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Top Student
senoghteh
Posts: 5
Member Since: ‎11-29-2013
Message 1 of 4 (485 Views)

Hange Windows 8.1 in HP Probook 4545s

[ Edited ]

Hi

I have a HP Probook 4545s , I install Windows 8.1 Enterprise x64 on my device and I Downloaded and install all drivers in Hp site but my windows  freeze  after some minutes While the move mouse cursor in Desktop.

What is the problem?


Which driver has problem?

 

 

Honor Student
tberman333
Posts: 4
Member Since: ‎08-17-2010
Message 2 of 4 (455 Views)

Re: Hange Windows 8.1 in HP Probook 4545s

I have the exact same problem... not sure what driver to update???

HP Support Agent
Dunidar
Posts: 4,634
Member Since: ‎09-03-2013
Message 3 of 4 (408 Views)

Re: Hange Windows 8.1 in HP Probook 4545s

Hello senoghteh and tberman333

 

I am sorry, but to get your issues more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .

 

On a positive note I also found this thread on that very forum that may be of interest to the both of you as it addresses the exact issue you are asking about and has a solution. http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/Windows-HP-Probook-4545s-hangs-whenever-i...

Good luck I hope this helps. Have a great day!



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Top Student
senoghteh
Posts: 5
Member Since: ‎11-29-2013
Message 4 of 4 (215 Views)

Re: Hange Windows 8.1 in HP Probook 4545s

I found my problem and it got resolved.

The Driver HP 3D DriveGuard 5 is not compatible with Windows 8.1 and After I installed the driver, my Windows will hang.

Hp 3D DriveGurd 5(sp62981.exe) is not compatible with windows 8.1

 

without this driver windows 8.1 is working very good

 

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