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Having frequent startup problems and system freezes
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04-24-2012 10:25 PM
Laptop: HP Envy 15 (15-1104TX)
I bought the laptop with the modifications below (aside from the hardware additions/replacements it was brand new)
Solid state disk - Corsair CMFSSD-256D1 (the only hard disk)
RAM - 16GB
The problem is this:
Sometimes I cannot boot the computer ( I get the first screen with HP logo, then a couple of minutes later black screen with white/blue text).
The problem is random/intermittent.
Currently I keep switching it ON/OFF till windows restarts.
I have tried shaking the computer (lightly), with and without power supplied, opening/closing the lid but have not really found any consistent pattern.
I also get the computer freezing on me when I leave it for an extended period of time.
In this case, the screen comes back on with the (windows) login screen but I cannot get past this (mouse still works).
I manually restart (as above) and system may boot first time if Im lucky.
I'm not sure whether it is a hardware or software issue... but this is really annoying and I have backed up all my files in case one day it never re-starts!
Re: Having frequent startup problems and system freezes
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04-25-2012 08:32 AM
This sounds like a definite hardware issue. If the unit is still under warranty, contact Hp.
If it were a rattler. . . .
Re: Having frequent startup problems and system freezes
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04-26-2012 03:57 AM
This is a HP forum.... isn't it??
Will the warranty be vaild if the HDD has been switched for SSD and RAM upgraded??
Re: Having frequent startup problems and system freezes
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04-26-2012 07:37 AM - edited 04-26-2012 07:40 AM
Who did the upgrade? Don't you have the originals?
ED: This sounds like a motherboard issue.
If it were a rattler. . . .
