04-13-2012 01:37 PM
Click Start, Control Panel, Mouse, Device Settings tab, settings button, disable Pinch Zoom. This should solve the problem with Ctrl key.
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01-15-2013 10:08 AM
I have an HP Probook S-series and my computer is telling me I am holding down the ctrl key. I have tried to use the recommendation you gave about disabling Pinch Zoom but it doesn't give me that option. It takes me to Synaptics LuxPad buttons overview. Help!
07-05-2013 10:49 AM
I have a Pavilion G7-1279dx laptop and my CTRL key is acting like it is stuck on. It happens EVERY time I start this laptop and the only way I have found to fix it is to turn on the onscreen keyboard (which shows the CTRL key activated), move the keyboard on the screen, activate other keys and then click on the ctrl key on the on screen keyboard to shut it off. Disabling "pinch zoom" in the synaptics driver does NOTHING to resolve this problem on my computer. I had to replace the laptop because until now I had no way of even using it with the sticking control key. The on screen keyboard fix does work but it EXTREMELY annoying to have to go through this just to have a functioning laptop and as I said, I must do this EVERY time I turn it on for the computer to function properly. Can someone at HP please tell us why this is happeneing and what HP plans to do about it or are all of us just stuck?
11-29-2013 07:50 AM
My HPG6-1117TX laptop both ctrl keys are not working from 4 months. I formate two times and update all software also, I uninstall and reinstall driver but issue is still not fixed. Warrenty is already expired.