01-31-2013 07:14 AM
Can you post back with the full Model No. and Product No. of your dv7 series notebook - see Here for a guide on locating this information.
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Microsoft MVP - Windows Experience
01-31-2013 10:08 PM
Since I can't "open" my computer (which is why I need to remove the battery), I can only give you the product # on the bottom: WA801UA#A8A MODEL: DV7 - 3162nr