HP Support Forums
Join in the conversation.
03-05-2012 01:09 PM
Update, I did the latest BIOS update a couple of weeks ago and have not experienced the problem again. Thanks HP, I am keeping my fingers crossed. Hope the fix lasts!
03-25-2012 02:47 PM
I have the same problem but my laptop goes into Shortcut mode. W= Close, G= what F3 normaly is, S= Search comp, Its wierd. im downloading the BIOS update now so hopefuly that should work but still bizzar
05-03-2012 01:51 PM
mine does the same thing, does windows shortcuts as v4vampire said above. I updated bios and still have the issue. This is beginning to suck!
11-25-2012 10:53 AM
i have a new g7 pavillion 19" and i often lock up the keyboard, after trying everything there have been 2 solutions. try control key (ctrl), 3rd key to the right of the space bar, and simultaneously gthe prt sc (print screen/insert key just to the left of delete, above backspace)
if that doesnt unlock ur keyboard, then restart the laptop, sometimes u loose what u havent recently saved though when restarting.
i think my palm/wrist is locking up my keyboard accidentally but it happens almost every day and sometimes multiple times in the same day, and i'm awful at remembering to save/backup my work so i've been seeking to figure this problem out too
01-11-2013 12:56 PM
I have registered this computer to take the bar exam this February. i will need to be able to type for 3 hours at one stretch and can't risk having the keyboard freeze. This Pavilion dv7-6c95dx is new - cost 1,000 and I'm ready to throw it out the widow. It's already been to the Geek squad at Best Buy twice (for a total of 4 weeks). HELP
02-24-2013 04:20 AM
I hawe a problem with my keyboard. Some buttons dont work.( f2, f9, 5, 6 and ?) those dont work.
my heypad is clean and this problem probobly is from windows system.
Can you help mee?
02-24-2013 10:20 AM
I fixed this on my laptop. Our baby crawled across it, so I was sure it was a key or combination of keys she pressed.
Arrows, home, page up and pagedown worked. Backspace did something different. It put an actual character in place. My keyboard shows an X in a box with an arrow.
It was a stuck function key. I pounded on it and the keyboard went back to normal.
02-25-2013 05:37 PM
I don't know how to fix this, but my laptop does this too.... when I tap on the mousepad too quickly or move the curser too quickly it all locks up.... it would be nice if there was a one key solution too.