How many HP Pavillion customers have the Black Screen Problem?

[mazmorbid]

Oh sorry, try reading more than the title, here I will help you out:

PLEASE REMEMBER: Although your notebook computer may be an eligible model, not every notebook computer on the list of Affected Models is eligible to participate. To be eligible to file a claim, your notebook computer must contain an Nvidia chip.

This thread is about the well known NVIDIA GPU settlement, also he says nothing about lock ups.

[Mumbodog]

@mazmorbid,  This black screen problem affects more than the nvidia chip, ATI is well know to have this issue also. It was an industry wide issue with the method and materials to attach (ball) the chip to the motherboard as well as a cooling design issue which nvidia lost to a settlement.

Lets keep this thread open to everyone with a HP and a blackscreen warranty issue, I think it will improve the thread by showing it was not just an nvidia issue.

[HPDV51106AX]

Right Said Mumbodog...!!!

This thread should be open to all with a common Problem that is "BLACK SCREENS".

Even my Lappy with ATI has got the same issue.

[smog35]

Wow looks like I'm a little late on this to get any kind of resolution.

 About one month ago i opened my Pavilion dv6449us laptop and it would not boot. Black screen, it try's to boot, cpu fan turns on and clicking at the dvd/cd drive then all led's shut off..

 I did a hard boot removed the battery & AC and held the power button for at least one min. nothing. I was going to open the laptop to check if faulty ram or hd might be the cause but before I opened the laptop, I tried to reboot once again and it booted.... this was a month ago. It has been fine for 1 month.

 Now it did it to me again yesterday same symptoms, I let it sit for the day and this morning it booted.

So now I am here to read about this problem and find there is a class action suit and i missed the deadline.   My s/n and p/n are part of the group of faulty PC's and it has the AMD 64 Turion64x2 cpu and the Nvidia graphics chipset and my wireless failed along time ago. this sux

[catduffy]

I've posted the following a few times, especially when I read that someone's laptop comes on again.  The fan keeps the video chip cool enough so that it doesn't flex and pull away from the board. 

If your laptop starts again after cooling off, you may want to try using a heavy duty cooling pad.  It worked for me. 

I purchased the Cooler Master Notepal U2 Notebook Cooler with Two Fans R9-NBC-8PBK-GP through Amazon.  You should get a minimum of two fans.  The fans can be positioned were the heat generates the most. 

I've been using it since September 2010 without any recurrences of the problem.  Any heavy duty cooling fan should do the trick.  Good luck!

[smog35]

Thanks catduffy, I will try that.

 In the mean time while its up, looks like this will be a good time to do a complete backup.

Thanks

[bhishamseenath]

i also have the same problem

the black screen with my dv9830us

[CustomComputers]

Sometimes Geek Squad technicians lack common sense.  Dah!   

[JennyS782]

I do! I have an HP Pavilion dv6448 se. I purchased it in july of 07 or 08 (can't remember which) and just recently it started this thing where it would run for about 5 to 10 minutes then the screen would scramble. It did this for a week, then when I would try to start it it would start with a black screen for about 10 seconds, then die, then try to start itself again about 5 more times before dying completely. I let it sit for a month before trying anything again. It had a little bit of battery life left the last time I tried to start it so I didn't bother plugging it into the wall. I pressed and held the f4 and f9 key after pressing the power button. To my surprise the computer ran for 10 minutes - still with a black screen - but it didnt die until the battery gave out. So I grabbed the power cord, plugged it in and tried starting it again. It started up!!!!! I made sure to start it in safe mode and I burned a recovery disc (something I should have done in the beginning). I then restarted it with a scheduled error check on my C: drive. It didnt find anything wrong. So I left it on plugged into the wall and closed it to put it in standby overnight. The next morning it was still on, but when I opened it I noticed the hard disk indicator light was at a steady on and the computer was BURNING HOT! So I shut it off and let it cool for a day. Then that evening I started it up and it ran just fine! I did some updates and it's been good for a week. Hopefully it wont die again. If it does, I've made a backup of all my files ; ) 

[1magnus1]

I too have this problem. I have a dv9000 that I payed a lot of money for and now it wont work. What does HP have to say about this?????????