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How many HP Pavillion customers have the Black Screen Problem? (12353 Views)
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Student
rharris0911
Posts: 1
Registered: ‎09-23-2010
Message 71 of 251 (5,179 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

[ Edited ]

Add me to the list

 

I have the DV7-1127cl

 

I spoke to my husband on Skype in Iraq yesterday morning.  Got a message on my BB when I got off work to get on the computer to talk to him at five and there it was, black screen. 

It had been overheating for about 2 months.  The computer is 1 year and 8 months old and I paid $1100 for it.  Biggest waste of money in this world.  I have a caps lock and a num lock blinking issue to go with this...which according to HP could mean just about anything.  They are useless.  Every product I have ever purchased with them has gone bad.  My all in one stopped scanning within 2 months of purchasing it, my camera died in less than 2 years and now this.  Now I just need to know where to go next.  I am so disappointed.  Worst part is, I can't talk to my husband overseas because of them.

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Student
MrsMel53
Posts: 2
Registered: ‎09-23-2010
Message 72 of 251 (5,167 Views)

Re: How many HP Pavilion customers have the Black Screen Problem?

My six month old HP pavilion dv7t has done this to me too. You go to start the computer and the screen stays black. The only thing we did that seems to make it start right (and it may be a coincidence) is to remove and reinsert the remote. Why this helps I do not know. And I am having mouse troubles. I can't choose anything from my program list that does not show on the screen. Crazy.

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Provost
CherylG
Posts: 16,417
Registered: ‎11-12-2008
Message 73 of 251 (5,146 Views)

Re: How many HP Pavilion customers have the Black Screen Problem?

[ Edited ]

@rharris0911

 

Try the steps HERE

 


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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 74 of 251 (5,121 Views)

Re: How many HP Pavilion customers have the Black Screen Problem?

[ Edited ]

You can get your DV 2000, 6000, or 9000 repaired fairly cheap, and it is fixed for good.

 

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260595095107

 

Symptoms Include:

  • Laptop will power and turn on, but no display on screen
    When Powered on you can hear fan and blue lights light up but nothing on screen
  • Cycles on and off by it self however never shows anything on screen
  • Screen is full of "squiggles" or vertical/horizontal lines
  • Reboots on its own after a few minutes and repeats this
  • No power at all however power jack and supply are good
  • Cannot connect to the Internet, WiFi not functioning
  • Blue screen and keep rebooting  
  • Keyboard, USB connectors not working

 

Here is another person that does the repairs also, but for more money, the video's shows you what goes wrong and what is done to repair them so it does not happen again.

 

http://www.youtube.com/user/mixcatcom#p/u/57/JEpnqhRYGLw

 

http://www.youtube.com/profile?user=mixcatcom#p/u/58/bnkQNmKauEc

 

.

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Student
tovisi15
Posts: 4
Registered: ‎09-24-2010
Message 75 of 251 (5,108 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

dv4-1275mx is a real headache for me.

Contact HP, send mail to headquarter. Talk and chat with technician. Whatever you do, just forget about a working computer.

I just want to switch.

I had another dv6000z, bought 3 years ago, after less than 2 years the motherboard burned.

Now I have this dv4-1275mx and nobody can help with this freezing issue.

Maybe we should go to HP and take these laptops, so they can test by themselves, the GM or any executives.

I just have no idea what to do, especially after my warranty expired and didn't take care of this freezing issue earlier.

They offerde me to ship it in for service for more than $400 but if I put a little bit more money, I can get a working DELL.

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Student
pauwells01
Posts: 1
Registered: ‎09-25-2010
Message 76 of 251 (5,091 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

Count Me in I have a HP Pavilion dv 9000 dv9233cl black screen , first  noticed  wireless connection problems and over heating  then go dead , got a new HP Pavilion tx2500 tx2513cl. Then I found that the dv9000 has an extended service  but was to late for Me , this one I am using now is doing the same ,upgrading bios now the fan is on all times and still is hot, and because the bios upgrade now the transformer in the cord for power supply is very hot....

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Honor Student
BorikenWarrior
Posts: 3
Registered: ‎09-26-2010
Message 77 of 251 (5,063 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

Add me! It just happened to me tonight. I trhought it was the hard drive so I started looking into it and I see it's the Nvidia chip that screwed my machine.

 

I have aPavilion DV4Z-1000 which was purchased in Dec of 2008. Died, Sept 27th, 2010. I get four blinking lights which means the video is dead. And I have my machine on one of those laptop holders that places you unit up and at an angle. That holder is wire mesh so my machine was getting plenty of air.

 

I have a total of three HP laptops and if this is not taken care of, that will be all the HP laptops I will ever own. My perspective on this is that HP did not know they were being given shoddy product by Nvidia. Let HP take care of me and then they can have it out with Nvidia. My problem is with HP. HP's problem is with Nvidia. It's as simple as that.

 

-Koa-

www.borikenwarrior.com

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Student
hpwontboot
Posts: 1
Registered: ‎09-27-2010
Message 78 of 251 (5,028 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

Add one more to the list. My dv2700 Special Edition stopped booting today. It was overheating for quite sometime. Now that I realize this is the problem I am shocked that a company like HP can deliver such poor hardware. They have not even come out in the open to acknowledge the problem.

 

I am going to try calling HP tech support tomorrow and will post what they tell me about my options. Thoroughly disappointed with HP. Next time, I will make sure I avoid HP hardware at all costs.

 

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Student
rbaggs
Posts: 4
Registered: ‎09-28-2010
Message 79 of 251 (5,012 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

Yup. DV2120us. Media lights come on but nothing happens. I bought a new batter. No good. Did the pull hte battery out and held the power button. No good. Pulled the memory chips and reseated them. Nothing.

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Honor Student
zecca32
Posts: 3
Registered: ‎09-28-2010
Message 80 of 251 (5,001 Views)

Re: How many HP Pavillion customers have the Black Screen Problem?

My HP Pavilion TX2000 started with this problem a year a half after I bought it!!  I $1200 computer, I can't believe it needs to be repaired after such a short period of time.  I'm pissed!

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