12-01-2012 11:56 AM
So, I have an hp 2000 that won't turn on.
When I press the power button the power light comes on for about 30 seconds and then nothing. (no fans, no beeps, no screens or messages, no loading of anything.)
I've tried running the laptop on Ac alone, battery vice versa. So all I know is it isn't the battery. Problem is I can't do anything with it. It's 2 years old I think, bought at walmart, all there is for service tag info is that it runs "windows 7 home premium."
Please help an idiot,
12-03-2012 03:02 PM
You can use the following document if you need assistance in finding it.
How Do I Find My Model Number or Product Number?
12-04-2012 03:10 PM
Troubleshooting No LED Lights Glow During Startup or Boot
01-01-2014 09:32 AM
01-14-2014 02:34 PM
With the display on your notebook being completely dark, I have included the document 'Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot'. Please follow through the steps in order, and let me know the outcome of the troubleshooting steps.
When you do start the computer, is the screen completely black? Are there any error messages? Does the computer make a beeping noise? If so, how many beeps? Do any lights flash? If so, what lights and how many times?