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Re: Hp On Screen Display Not working all the time for brightness, windows 7 64bit ultimate (642 Views)
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gabrio
Posts: 25
Registered: ‎03-30-2012
Message 11 of 14 (657 Views)

Re: Hp On Screen Display Not working all the time for brightness, windows 7 64bit ultimate

hello guys

 

for what it matters, i will use the closing lid trick, this is a bug nice and solid. so today again the brightness didnt work when i resumed from hybernation.

 

yesterday i have already reinstalled the graphics drivers (for the intel HD3000 card) by downloading them off intel website, it was a slightly different version from the ones present in the HP's download section.

 

how do we submit a bug report to HP? or can someone do it? the bug is in the HP OSD, clearly.

 

gabrio

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Tutor
gabrio
Posts: 25
Registered: ‎03-30-2012
Message 12 of 14 (654 Views)

Re: Hp On Screen Display Not working all the time for brightness, windows 7 64bit ultimate

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Tutor
gabrio
Posts: 25
Registered: ‎03-30-2012
Message 13 of 14 (642 Views)

Re: Hp On Screen Display Not working all the time for brightness, windows 7 64bit ultimate

hi guys

 

any news on this a part from the lid close trick?

 

thanks

gab

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Tutor
gabrio
Posts: 25
Registered: ‎03-30-2012
Message 14 of 14 (624 Views)

Re: Hp On Screen Display Not working all the time for brightness, windows 7 64bit ultimate

more shocking stuff.

i called hp support tech like (thanks god skype worked for that) and the lady said that since i bought from PC world, they are responsible for the support of the computer and if i wanted to talk about a problem with them direct then i have to pay. really not nice..

in other words, i thought that buying an HP product i would have a fantastic international warranty, with brands such as dell and so on, but no! is only in UK so lets say if i move country next year then i will still have to go through PC world in the UK and ship the pc there....amazing..

something else MORE alarming....

Pc world... bought the pc there, they asked me if i wanted their monthly warranty, i said no...but their sales agent what he did?? he put a discount for the first month of 9£ and then i found out just the other day that there was a recurring 9£ charge for the monthly support! when i specifically said i didnt want it....amazing..

went to the store, they were not that helpful and claimed that i should have checked the receipt...sure i should have but how lame is that??? unbelievable..

guys be careful next time you buy a PC from Pc world / currys!!!!

i still love this HP computer though

gabrio

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