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Hp envy l 17-1011nr notebook pc freezing constantly with using the wireless internet (143 Views)
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Student
Esdumby
Posts: 1
Registered: ‎04-27-2012
Message 1 of 2 (143 Views)

Hp envy l 17-1011nr notebook pc freezing constantly with using the wireless internet

I am having the same problem as many other envy users but unlike the people that have the newer models, a bios fix was not sent for my specific model. I freeze whenever I activate my wireless internet and I recently just froze while using ethernet. I updated my bios for the model, java, adobe, video card drivers, and norton; furthermore, the intel driver fix cannot work for this model because I do not have that specific wireless card. I currently have Broadcom 43224 AG 802.11a/b/gdraft-n Wi-Fi Adapter. 


I am sure it is the wi-fi because immediately when I re-enabled my wi-fi connection, after 2 days on ethernet with only one crash, I crashed. I then turned the computer back on and crashed within one minute so the next time I just hit my disable wi-fi/bluetooth button on my keyboard as soon as the computer launched. 

 

Any help would be appreciated. 

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 2 of 2 (87 Views)

Re: Hp envy l 17-1011nr notebook pc freezing constantly with using the wireless internet

Hi,
Check the link below:
Blue Screen (BSOD) showed up? Check this topic.

 

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  Microsoft MVP Windows Expert - Consumer
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