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I got lock up with windows user account password please help
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08-29-2012 01:01 PM
Hp G60-438NR Notebook PC 64 bits
Re: I got lock up with windows user account password please help
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08-29-2012 01:25 PM - edited 08-29-2012 01:25 PM
Hi,
Try the following.
Using another PC, download the application on the following link and save it to your Downloads folder.
When the download has completed, open your Downloads folder and double-click the installer - this will result in another file appearing which is the disc image ( .ISO ) that you need to burn to a CD.
You will now need to use an application such as ImgBurn to burn this ISO correctly to a blank CD - a guide on using ImgBurn to write an ISO to a disc is Here.
Insert the CD into the notebook you can't log in to and restart to boot from the disc.
There is a good guide on using this application available Here.
Regards,
DP-K
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Microsoft MVP - Microsoft Windows Expert - Consumer
