Question
Reply
 
Student
hussainarshad66
Posts: 1
Member Since: ‎08-02-2011
Message 1 of 2 (55 Views)

I had made new recovery CDs of my new notebook PC but I am not recovering thru them ,May please new

May myself be sent a set of new recovery CDs

Provost
DavidPK
Posts: 33,195
Member Since: ‎09-24-2010
Message 2 of 2 (53 Views)

Re: I had made new recovery CDs of my new notebook PC but I am not recovering thru them ,May please

Hi,

 

If your Recovery Discs are not working correctly, it may be a good idea to run the following tests before ordering a replacement set of discs.

 

Shutdown the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

 

If the above tests both pass, you can order a replacement set of Recovery Discs using the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K





---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation