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02-02-2012 02:03 AM - edited 02-02-2012 02:03 AM
Win7x64 with MSOffice 2010 x64 too. In MSWord/AddIns/COM Addins, there is the following addin "C:\Program Files (x86)\Intel\Bluetooth\btmofficea.dll". If this is enabled, MSWord crashes when opening it or when doubleclicking on a .doc or .docx file to open it.
MSOffice 2010 x64SP1
from Intel PROSet drivers: btmofficea.dll v.1.1.0.0051 (2011-07-12 17:09)
All these on an HP Pavilion dv7.
I hope this counts as a bug report and can be transferred to the appropriate people to correct it.
02-09-2012 07:14 AM
Can you give me the complete model of you notebook (for example dv7-6c10us), as well as your serial number.
You can usually get them by looking the label under your computer (maybe you'll need to remove the battery to find it), or by pressing Fn+Esc keys.
02-09-2012 07:30 AM
Seems to be a known Office 2010 issue. It happens on different computer brands, with different bluetooth stacks. But Microsoft hadn't provided a fix yet. The only solution for the moment will be to disable this add-in permanently.
02-09-2012 07:35 AM
Yup, i know, thanks. I've already disabled it. I don't really care about it anyway but i just thought of reporting it here hoping someone may notice and fix it.
02-09-2012 07:42 AM
Thank you for informing us. But posting on Microsoft forums would surely be more useful, as it is a Office related problem. Only them can provide a fix for this.
02-09-2012 07:46 AM
Anyway, never mind.