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Top Student
L_oO_nyBin
Posts: 9
Member Since: ‎02-11-2013
Message 1 of 2 (135 Views)

Laptop HP 630

My laptop keeps giving bluescreen  why i dony now says memory dump and evertime its a diffrent reasone and where can i download a recover disc for my laptop didnot get one with it.

Distinguished Professor
anthony82
Posts: 2,800
Member Since: ‎02-19-2013
Message 2 of 2 (102 Views)

Re: Laptop HP 630

HI L_oO_nyBin,

 

Your computer is crashing and you are getting a blue screen. The error message that you are getting (memory dump) is the computer removing anything that was stored in your physical memory.

 

Here is a link that explains memory.

 

You’re not able to download the recovery media, but you can order it from HP.com with your product number.

Once you run the recovery media it should fix almost any problem that you are having with your computer.

 

You can also run a recovery from the partition on the computer. Here are the links to the steps.

Windows 7

Windows 8

 

Let me know if this helps.

Have a good day

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