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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-20-2013 03:35 AM

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That is, unfortunately only a maybe.

You can install the disk in a usb enclosure and then connect it to another PC and try to recover the files.

Have you contacted HP for the warranty replacement hard disk?

Best regard,
erico

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-24-2013 02:40 AM

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I took it to a specialist and the data couldnt get retrieved. Laptop is being replaced by warranty. Thanks for all the help, I really appreciate it.

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‎11-25-2013 02:41 PM

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Hi i am also having trouble with this as after this it goes for a black screen for more than one hour and doesn't stop my model number is g6-2219sa please help me can't do anything from geting into safe mode or recovery drive etc.

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‎11-27-2013 12:13 PM - last edited on ‎02-24-2017 12:27 PM by HP Administrator

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HI jacka96:

 

I see you are having a start up issue with the computer. When it restarts you get a repair message and it goes to a black screen. I am sending you a link to Lockups/ Performance issue click here. I am also sending "Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot"  click here. I hope this helps.  Please let me know if you require further assistance.

Sparkles1

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‎02-11-2014 11:30 PM

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OMG!!! This is a Merical for me!!! I have a HP Pavilion g7 with windows 8 and it kept saying 'Preparing Automatic Repair' .... and The Hard Reset sooo worked the firt time!!! Thank You Soooooo much Erico!!! Your a life saver!!!!!
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‎03-19-2014 05:44 PM

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My HP pavilion laptop suddenly went into a black screen and after sometime showed the message 'preparing Auto repair'
then it showed 'diagnosing your pc' and now its showing 'repairing disk errors.This might take over an hour to complete'

but it has been like this for a long time,i.e, much more than an hour...what to do?
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‎03-23-2014 07:38 PM

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Just got new PC today. Just now using for 1st time and it is stuck on preparing auto repair. What do I do now
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‎08-20-2014 10:40 PM

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I've had the same problem but all test come back passed ... yet it still goes to the auto repair screen

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‎10-05-2014 04:28 PM

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Thank you so much! Got my laptop up and running after several very frustrating hours of watching the spinning circle and restarting
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‎02-17-2015 07:02 PM

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This worked for me! I was just about to f11 because nothing else I tried worked. Transferring pics to flash drive . thank you !
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