Lockups and Bluescreens ? we are here to help

[fatkidinside]

you have to check if you are getting lights on the keyboard or ac pin.

need to check if capslock/num lock key is blinking... count the blink, if it blink once cpu failure if twice bios is corrupted.

[lee-N]

I accidentally locked the touch pad. How can I unlock it? I am using HP ProBook S-series.

[fatkidinside]

just have to continously tap the upper left of the touchpad it should unlock that way, if did not work go to touchpad properties ctrl panel

[MinervaMini3000]

Hello, My HP Mini started to reboot itself, goes to the safe screen menu, attempts to start, window logo and everything, then blue screens and returns to Safe Mode menu but no matter if I enter, "start windows normallly, start in safe mode or start in the most recent setting that worked, etc." it does not work. It just keeps continously rebooting and trying to start and blue screens and restartst again. Nothing is working!

[VanDiesil]

Funny you should be experiencing the same problems as I am having with my DV7-6154ea which is essentially the same machine as yours but with a slightly slower CPU.
I purchased this machine on 10 March 2012 (this is second machine as the first unit had dead hard disks straight out of the box!) and have the same problems as you are having, which is annoying as such a powerful machine (on paper) should not be doing this.
After speaking to a couple of colleagues in the industry, they have said that they have seen these problems a lot recently and it is the Radeon GPU driver that is causing the problems on every machine they have seen it on. Machines with switchable graphics using the onChip Intel GPU & nVidia GPU's don't have these issues. If I had known this before buying I would have selected another machine entirely, but I am stuck with this one now as DSG don't carry anything near the spec in store any more and because it was purchased on finance, they won't replace it with a different machine without going through a new finance agreement, credit check., etc which will cause my rating to be lower due to the recent check made on this purchase!

I tried to call HP earlier and after a 20 minute wait I was connected to a CSR who refused to acknowledge the call & hung up!!!!! When called back, I got the message that the lines are now CLOSED!!! Completely out of order and very poor customer relations indeed!!!!!
I haver spent more time and lost money trying to get this machine working than I have trying to get customers machines working (cannot invoice them without this machine working!!!!!).

I am also wondering if this is part of the problem as the machine is using more than SATA 0 & 1 ( 2 hdd's + Optical drive) - http://www.intel.com/support/chipsets/6/sb/CS-032521.htm

If the DV7 series machines are using these chipsets, then surely we are entitled to replacement units with unaffected motherboard chipsets under the Sales Of Goods Act?

I look forward to HP's response to this!!!!

[jbasya]

how long does it take to answer back Because I already send the file . log  that you ask

[jbasya]

did somebody answer to you because i ve the same problem

[VanDiesil]

HP aren't interested as the machine was bought from one of their resellers who as part of the contract take on the warranty service. PC World/Know How/DSG aren't interested either and have told me that it is HP's problem. Infinite Loop scenario here and I am now seeking legal advice from my solicitor.

[jbasya]

if they are not interested on fixing their own machine who will right?

i think i will send it back to costco the problem is that i check others laptop and it seems like a recurrence problem the blue screen i mean because i find the same on Toshiba and Dell

i guess we need to move on to MAC, OK my friend thank you for you time and good luck

[Choui597]

My laptop shut down and will not reboot. It turns on and then I get a black screen with a blinking bar. I was able to rUn a diagnostic, But everything passed.