HP Support Forums
Join in the conversation.
07-29-2011 04:45 AM
I HAVE DOWNLOADED SOME DIAGNOSTICS FROM HP THEY REALLY DIDNT HELP ANYBODY HAVE A SIMALAR PROBLEM AND DID YOU OVERCOME THE PROBLEM . THIS IS VERY FRUSTRATING I DONT HAVE EXTRA MONEY TO PAY FOR SUPPORT . THANKS
07-29-2011 04:48 AM
Shutdown the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
If both the above tests pass, try the following.
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties. Click the Tools tab and then click the button to 'Check the Drive for Errors'. In the following window make sure both boxes are ticked and then click Start. Part of this process will require a restart to check the drive.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft MVP - Microsoft Windows Expert - Consumer