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Re: My HP 630 Freeze (342 Views)
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RiyalMHH Honor Student
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RiyalMHH
Posts: 3
Registered: ‎05-01-2012
Message 1 of 6 (383 Views)
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My HP 630 Freeze

‎05-01-2012 03:11 AM

My HP 630 laptop freezes after about a hour and shutdown. fan speed is going to maximum.  its about a week ago i purchased this laptop

Os -Win 7 32 bit

2G ram,I3 processor ,320 GB hdd

 

Help me

 

 

 

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Provost Provost
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erico
Posts: 19,434
Registered: ‎01-07-2009
Message 2 of 6 (380 Views)
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Re: My HP 630 Freeze

‎05-01-2012 03:21 AM

What have you installed since purchase as software (including antivirs)?

 

Do you have anything (a USB device) connected to the notebook when it freezes?

 

Are you doing anything in particular as in playing a game or surfing the web when it freezes?

 

The devil is in the details



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RiyalMHH Honor Student
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RiyalMHH
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Registered: ‎05-01-2012
Message 3 of 6 (375 Views)
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Re: My HP 630 Freeze

‎05-01-2012 08:30 AM

i'm running with MS Securty essentials

no usb connected

this happens when power cable is connected most of the time

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erico
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Registered: ‎01-07-2009
Message 4 of 6 (371 Views)
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Re: My HP 630 Freeze

[ Edited ]

‎05-01-2012 09:35 AM - edited ‎05-01-2012 09:41 AM

RiyalMHH wrote:

i'm running with MS Securty essentials

no usb connected

this happens when power cable is connected most of the time

It doesn't happen on battery power?

 

Try a hard reset:

Remove the battery and unplug the DC power adapter.
press and hold the power button for more than fifteen seconds.
plug in the DC power adapter (leave the battery out for now)
press the power button

 

Post your results



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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RiyalMHH Honor Student
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RiyalMHH
Posts: 3
Registered: ‎05-01-2012
Message 5 of 6 (342 Views)
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Re: My HP 630 Freeze

‎05-03-2012 08:13 AM

no it happense in battery power also . most time when with ac power
i reinstalled windows also,
this happense after several hours of working
is there a way or software to know whats hapening

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vickymullemwar9 Top Student
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vickymullemwar9
Posts: 7
Registered: ‎01-24-2012
Message 6 of 6 (324 Views)
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Re: My HP 630 Freeze

‎05-04-2012 11:42 AM

download hp support assistance from hp site and install.It will find out problem in lapi and find solution on internet. I hav the same laptop but it rarely freezes
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