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10-21-2010 10:52 AM
My laptop does not continue booting up, when i press the power button it starts and then it shows me the HP logo and in the left lower corner "Press the ESC key for Startup Menu" and doesnt continue and stops there and does not respond to any key only for the power button, so it turns off, i tried every thing . it happened after wile recovering session from my recovery disc.
please help me identify what is wrong?
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10-22-2010 12:04 AM
I hope I am wrong, but it is quite possible that your hard disk is damaged and have to be replaced. I will tell you why I guess so.
Last year at the end of December I had the same problem with my HP Pavilion dv6. When I pressed the power button only the HP logo and the "Press the ESC key for Startup Menu" appeared. I was not able to enter the BIOS or to do anything else. The laptop aways hung on the HP Logo. I gave the laptop in HP Service and they told me that my hard disk has gone, and they replaced it. The strange was that my laptop was pretty new, I had it for 3 months. The good thing was that they replaced the hard disc for free, because it was under warranty.