My Laptop Screen won't turn on upon start up (236821 Views)
Reply
Tutor
mkewavefan
Posts: 13
Registered: ‎08-26-2009
Message 1 of 88 (236,821 Views)

My Laptop Screen won't turn on upon start up

I have an HP Pavillion DV4 laptop and whenever I turn it on the screen never turns on. So I tried to hold the power button down to completely shut it off. Then I waited about 30 seconds then I turned it on again and the screen still would not turn on. What is the problem here because this is driving me CRAZY. If anyone knows the problem, it would be greatly appriciated.

Provost
Big_Dave
Posts: 18,854
Registered: ‎07-17-2009
Message 2 of 88 (236,785 Views)

Re: My Laptop Screen won't turn on upon start up

Try cycling through the monitor select function on your keyboard.  The laptop monitor select function is for non, external and both.  

 

To do a power reset, unplug your laptop, remove the battery and hold the power switch down for 30 seconds.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Tutor
mkewavefan
Posts: 13
Registered: ‎08-26-2009
Message 3 of 88 (236,782 Views)

Re: My Laptop Screen won't turn on upon start up

Yes. A friend told me to do that as well. Thanks.

Intern
AnonymousHelp
Posts: 49
Registered: ‎03-25-2010
Message 4 of 88 (236,761 Views)

Re: My Laptop Screen won't turn on upon start up

When you turn the unit on , press the caps lock key and see if it illuminates the light . If it does then your problem is somewhere in your LCD . Connect an external monitor and see if you get video to it . If you do , most likely your issue is the inverter , lcd cable or lcd itself . Tilt the lcd back and shine a light on it , if you see faint video its most likely an inverter issue .

 

Hope this helps .

 

Tutor
mkewavefan
Posts: 13
Registered: ‎08-26-2009
Message 5 of 88 (236,755 Views)

Re: My Laptop Screen won't turn on upon start up

Ok. Thanks for the suggestion. But when every I turn it on, the lights for the volume and internet light all of those turn on as normal, after a while I hear the Windows vista start up music play to display the log-on screen but then the screen is black. I have to continuously restart the machine. Who would you recommend talking to about this problem? The Battery reset or whatever that was called works for a little bit but then the problem kept on occuring. Who would you recommend talking to? Best by the place I got it from or Geeks Squad or anyother person or company?

Intern
AnonymousHelp
Posts: 49
Registered: ‎03-25-2010
Message 6 of 88 (236,722 Views)

Re: My Laptop Screen won't turn on upon start up

Although the skill level of the techs will vary , as far as i know GeekSquad is an hp authorized rep , and with a little digging they should be able to ferret out the issue . Best to go with someone who HP supports as a rep since if they mess something up you know they have someone behind them to get it fixed for you . While the individual skill level of a standalone shop may be higher most dont have that same backing and you could be left in the lurch if they make the problem worse .

Tutor
mkewavefan
Posts: 13
Registered: ‎08-26-2009
Message 7 of 88 (236,710 Views)

Re: My Laptop Screen won't turn on upon start up

Okay. Thanks for you help.

Student
wzoller
Posts: 1
Registered: ‎11-02-2010
Message 8 of 88 (235,242 Views)

Re: My Laptop Screen won't turn on upon start up

I've had a similar issue.  There is a recall on this product that pertains to the video chip.  Go to www.nvidiasettlement.com.  I've been told it's a manufacturing issue that has to do with the position of the chip in relation to the processor.  Something to do with an overheating situation. 

Tutor
mkewavefan
Posts: 13
Registered: ‎08-26-2009
Message 9 of 88 (235,241 Views)

Re: My Laptop Screen won't turn on upon start up

I will definately check that out. But I sold this laptop to a company for cash. It was really junk. I can't wait till I get a new dell, cause I believe that dells service/support is better than what this HP has offered me. They offered me $314 to fix it and I immediately shot that down because you could might as well get a new machine. Dell offers three year warrenties which would be great for me incase something breaks like this one, did 43 days till the warrenty expired. Incase it happens this before the month mark, I won't have to worry with the three year warenty.

Student
calocksmith
Posts: 1
Registered: ‎07-24-2011
Message 10 of 88 (225,770 Views)

Re: My Laptop Screen won't turn on upon start up

thank you

 

it worked

 

i took battery out and left it plugged in and then turned it off and on again and it fixed it....thank you the screen is back on.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation