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11-26-2011 09:52 PM
My newly purchased HP-refurbished DV6-6135DX blue screens in Windows, won't take the restoration DVDs I made, and fails during the F11 Recovery Install. Installing Windows 7 with a good MSDN version gives a blue screen error as well. MemTest86+ run overnight and the HD test in BIOS do not show errors, but noticed the BIOS release installed is F.20 - which had issues with blue screens in Windows. I also get kernel oops in Linux as well.
I need a way to try and upgrade the BIOS to the latest release on a bootable CD, as there has been no working Windows environment since I purchased it.
11-27-2011 06:08 PM
HP usually gives a 90 day warranty on refurbished machines.I would ask for warranty service,repair or replace.
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