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Student
Alessios
Posts: 1
Member Since: ‎10-03-2013
Message 1 of 2 (302 Views)

Pavilion DV6 Power Saving Problem / Help Needed

Dear All,

 

I'm having a problem with my Pavilion DV6 2154ee as the laptop almost freezes and the CPU / RAM will reach 95 - 100% of usage when I unplug the charger.

 

I thought the battery is the problem, but even though I've changed the battery and tried 3 different batteries the problem is still the same.

 

The problem is mainly because of the Power Options, as whenever I change almost any option, the laptop starts freezing the CPU / RAM usage will reach 100% almost.

 

I need your help, as I couldn't fugure out any suitable solution.

 

Product name: HP Pavilion dv6 Notebook PC - Windows 7 Ultimate 64-bit Service Pack 1


Best,

HP Support Agent
Dunidar
Posts: 5,346
Member Since: ‎09-03-2013
Message 2 of 2 (280 Views)

Re: Pavilion DV6 Power Saving Problem / Help Needed

Alessios

 

I would like to direct your attention to a thread where others were having the same issue with the same type of computer. @DavidPK provided some quality advice that resolved the posters issue. I would recommend that you follow the instructions he provided.

 

http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/My-new-HP-Pavilion-dv6-6120se-freezes-ra...

 

If you have any further questions or concerns or this does not resolve your issue please re-post.



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