Question
Reply
 
Honor Student
daisycutter1968
Posts: 3
Member Since: ‎10-06-2013
Message 1 of 2 (71 Views)

Pavilion G7 laptop will not power on consistently

My Pavilion G7 laptop, Product No. C5E41UA#ABA, running Windows 8, will not power on consistently. I always shut down properly.  When I hit the power button, the screen appears to come on (light bluish gray hue), but it goes no further.  I have to keep powering off and back on until it fully powers on and comes up. 

 

I bought the machine last November, so I need to get this fixed before the warranty runs out. 

 

Thanks,

HP Support Agent
SuperMario1
Posts: 4,977
Member Since: ‎09-05-2013
Message 2 of 2 (59 Views)

Re: Pavilion G7 laptop will not power on consistently

Hello daisycutter1968. I found a document that can assist you. Follow ALL the troubleshooting in the document, and let me know if this resolves the issue or not. I'm only here to help!

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03513214

 

Mario

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" next to it to say “Thanks” for helping!


***
Super Mario 1
***
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation