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daisycutter1968
Posts: 3
Member Since: ‎10-06-2013
Message 1 of 2 (90 Views)

Pavilion G7 laptop will not power on consistently

My Pavilion G7 laptop, Product No. C5E41UA#ABA, running Windows 8, will not power on consistently. I always shut down properly.  When I hit the power button, the screen appears to come on (light bluish gray hue), but it goes no further.  I have to keep powering off and back on until it fully powers on and comes up. 

 

I bought the machine last November, so I need to get this fixed before the warranty runs out. 

 

Thanks,

Retired
SuperMario1
Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 2 (78 Views)

Re: Pavilion G7 laptop will not power on consistently

Hello daisycutter1968. I found a document that can assist you. Follow ALL the troubleshooting in the document, and let me know if this resolves the issue or not. I'm only here to help!

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03513214

 

Mario

I worked on behalf of HP.
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