Honor Student
Posts: 3
Member Since: ‎10-06-2013
Message 1 of 2 (86 Views)

Pavilion G7 laptop will not power on consistently

My Pavilion G7 laptop, Product No. C5E41UA#ABA, running Windows 8, will not power on consistently. I always shut down properly.  When I hit the power button, the screen appears to come on (light bluish gray hue), but it goes no further.  I have to keep powering off and back on until it fully powers on and comes up. 


I bought the machine last November, so I need to get this fixed before the warranty runs out. 



Regents Professor
Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 2 (74 Views)

Re: Pavilion G7 laptop will not power on consistently

Hello daisycutter1968. I found a document that can assist you. Follow ALL the troubleshooting in the document, and let me know if this resolves the issue or not. I'm only here to help!



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" next to it to say “Thanks” for helping!

Super Mario 1
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation