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Re: Pavilion dm4 freezes when idle and after sleep mode (1363 Views)
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Charlie_tb Student
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Charlie_tb
Posts: 1
Registered: ‎10-28-2011
Message 11 of 12 (1,372 Views)
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Re: Pavilion dm4 freezes when idle and after sleep mode

‎10-28-2011 07:10 AM

Aloha,

 

Just heads up, I've fixed this. I unseated the hard drive from laptop. Powered laptop on, and got a message stating no bootable device detected. I then removed the CMOS battery for minute. Put back in and reseated the hard drive. When you boot the laptop up, You'll get a message that the CMOS has been reset, please hit enter to reboot. Upon doing this, the laptop will reboot, and windows will boot once again.

 

Moving forward, disabling sleep mode on your laptop is probably a good way to prevent this from occuring again.

 

Hope this helps guys!

 

- Charlie

 

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DLHAA Student
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DLHAA
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Registered: ‎05-23-2011
Message 12 of 12 (1,363 Views)
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Re: Pavilion dm4 freezes when idle and after sleep mode

‎10-28-2011 07:59 AM

I have been using the HP Support Assistant that comes installed when purchased and doing all the recommended updates.  Somewhere along the way my problem sleep mode problem was fixed.  I think it was fixed by the "HP Power Manager Utility Software" upgrade OR one of several Microsoft Mouse Driver upgrades that have occured since I purchased the system.  If you have not done it, I would recommend running the HP Support Assistant, go to "Home" click on "Maintain" and performing any updates recommended. 

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