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06-20-2012 11:44 AM
Hello, I have a dv6 product number A1U57AV. BIOS F.19 Win7 64
After many chats with support, I wanted to put my findings out, and ask if anyone has found any solutions to this issue. I was trying to upgrade my Intel Centrino Wireless N 1030 WLAN card with the Intel 6230 Advanced N card. It states in the manual that my motherboard and chipset should support this card. I ordered the 6230 from Amazon.com, and it didn't work. I figured I had a non-genuine part, and returned it. I was rooked into ordering the same card for nearly 4x the price from HP Parts. I did so, and found that the same WLAN hardware configuration error 702 came up before the win7 boot page even came up.
I found through investigation that the part numbers of the hardware are on a whitelist in the BIOS, and if the configuration fits the restrictions, the hardware will work. Unfortunately, I found that there was a mistake in the recording of the part numbers for the WLAN hardware. The 6230 is listed instead with a duplicate 1030 part number. The correct part numbers are as follows:
Intel Centrino Wireless N 1030 WLAN module 631956-001
Intel Centrino Advanced-N 6230 WLAN module 636672-001
The 1030 card is not cutting it for me, and is ruining what is otherwise, an outstanding laptop. It's like having training wheels on a Cadillac. All that would be needed is to insert the correct part number into the BIOS program code, and I am off to the races!
Can anyone help me? Anyone have anything better to tell me than support did? How do I get this problem to the engineering/programmer level of support? So many questions.
Thanks in advance!
06-20-2012 12:20 PM - edited 06-20-2012 12:21 PM
Please do not post same question many time, thanks you. Try another one:
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