This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

What about new DV6 with nvidia 630 & Intel gpu? (1927 Views)
Reply
Student
cheernigeria
Posts: 1
Registered: ‎06-10-2012
Message 21 of 28 (2,081 Views)

Re: Pavilion dv6 blank screen issues).

my hp dv6 pavillion when switched on  will produce a little sound like the fn is on and the lights on the keyboard will turn on, then the fan sound stops and nothing shows on the sceen, i have removed the RAM and fixed it back, i have performed all the steps on the battery, yet it hasnt shown anything on the screen. i don't know whatelse to do. the laptop turned 2yrs in march, 2012

Please use plain text.
Intern
VENOMs7000
Posts: 79
Registered: ‎03-24-2012
Message 22 of 28 (1,927 Views)

What about new DV6 with nvidia 630 & Intel gpu?

Hello every body.

I am relatively new to this Nvidia & Intel Optimus technology.

I am thinking of buying new DV6 HP (

Anyways, I have a bad experience with ATI & Intel switching technology (owning Dv7 with 7690mxt and Intel)

Can some one answer this few questions for me, that would be great:

1. in the new DV6 HP, how well does Optimus work? 
I hear some problems with Optimus randomly changing GPU during the intense 3d app.

2. Where do you "update Nvidia drivers"? 
I went to the Nvida website and there was a notification stating that 630m driver doesnt work with (dual gpulaptops--- consult you manufacture)


 

3. Some other problems that you would like to share)


Thank you guys in advance. I hope that HP doesnt disappoint me again. :smileyhappy:

Please use plain text.
Student
tonycharen
Posts: 2
Registered: ‎09-16-2012
Message 23 of 28 (1,732 Views)

Re: Pavilion dv6 blank screen issues).

i wish i would have read this article before buying this laptop ( ... i wish microcenter would have told me the truth aboutthis ;laptop

Please use plain text.
Student
Becky2311
Posts: 1
Registered: ‎10-03-2012
Message 24 of 28 (1,645 Views)

Re: Pavilion dv6 blank screen issues).

Hi, I'm having the exact same problem with my Pavilion DV6. I have had it since December and the warranty runs out on 23rd Nov. I have tried doing a system restore,removing and re-inserting memory (as per instructions from support), running a hard drive and memory scan (came up clean) and doing the thing you just suggested in Command Prompt. It's still exactly the same. I have noticed that in the last week the fan had been getting quite over enthusiastic, do you think this could be part of the problem?

 

If the computer actually turns on (normally not) then it will get almost until the login part and the screen will go black, but I can still hear the start-up sounds. This happens every time, I haven't successfully logged into the laptop yet since this happened last night. If I can get it started and load up in safe mode though then it's totally fine. 

 

The support have suggested a motherboard problem? How can I get it fixed if it is still under warranty? I bought the laptop in Singapore and live in the UK, don't know if that is going to be a problem?

 

Thanks in advance for any advice, this is driving me nuts!!

 

Becky

 

Please use plain text.
Student
vladtia
Posts: 1
Registered: ‎01-14-2013
Message 25 of 28 (1,039 Views)

Re: Pavilion dv6 blank screen issues / ATI Video driver

as far as I can tell this is caused by an ATI Video driver.  if you go into Safe Mode and delete the ATI video driver you can opperate in Windows with the Intel video card.  However, if you allow Windows updates to replace the video driver the problem immediately returns.

Please use plain text.
Student
Anmcginty
Posts: 1
Registered: ‎03-04-2013
Message 26 of 28 (658 Views)

Re: What about new DV6 with nvidia 630 & Intel gpu?

Hey

 

I am ussaully a big fan of Hp but their new laptops are havung issues im finding .First with my cd rom  drive and now the black screen. I am a college student so I need my laptop and I have felt nothing but dissappiontment and feel that i am spending more time at geek squad then actually using the laptop.

 

Thanks,

Ashley

Please use plain text.
HP
UniProg
Posts: 2,844
Registered: ‎12-15-2011
Message 27 of 28 (647 Views)

Re: Pavilion dv6 blank screen issues).

Hi Ashley,

 

What is your product number and operating system?  I'd love to help you get your issues taken care of.

 

Hope to hear back from you.

 

 

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓
Please use plain text.
Student
karl200blue
Posts: 2
Registered: ‎03-28-2013
Message 28 of 28 (454 Views)

Re: Pavilion dv6 blank screen issues).

hi ive had this same issue and now have realised that if i have my comp plugged in and it goes into sleep or hibination and i restart it without it plugged in it goes to blank screen and same unplugged to plugged. if you hook it up to a tv you will see your desktop on the screen with it saying switching graphics. make sure if you use hibination or sleep that you rewake it as you left it, plugged in or unplugged. ive spent many times formatting and updating software to no sucsess and lost lots of files and photos by not plugging it into the tv before realising this.

Please use plain text.