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Student
JM1
Posts: 1
Member Since: ‎01-17-2011
Message 1 of 3 (1,331 Views)

Presario CQ60 Keyboard Not Working / Startup Problems

[ Edited ]

My keyboard randomly stopped working (while the comp was off) so I was stuck on the Windows user login screen after startup. 

 

Since I was restarting and powering my computer so often, I then started getting a Windows Resume Loader screen that I could not navigate through because of my keyboard problems. 

 

I then read about resetting the CMOS battery (which I did) and now when I startup I get a CHECKSUM ERROR and cannot do anything still because of the keyboard.

 

USB KEYBOARDS DO NOT WORK EITHER (tried 2 different ones)...any help would greatly appreciated!

 

(This laptop is less than 2 years old.)

Student
MAGNETRON
Posts: 1
Member Since: ‎10-11-2013
Message 2 of 3 (167 Views)

Re: HP PROFESIONAL COMPUTER SHOWS WINDOW RESUME LOADER

COMPUTER IS LOCKED UP AT THIS TIME

Teacher
Chrizzy2013
Posts: 141
Member Since: ‎09-11-2013
Message 3 of 3 (146 Views)

Re: Presario CQ60 Keyboard Not Working / Startup Problems

Hello MAGNETRON,

 

I saw your post and would like to help you out. What were you doing at the time this froze? What is the operating system? What computer are you using?

Chrizzy
I work on behalf of HP


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