ProBook 430 G2 - trackpad left button unresponsive intermittently

[db533]

I can confirm that every time my left mouse button has frozen, a two-finger tap on the touchpad reactivates the left button. 

Thanks, itsup, for finding and sharing this workaround!

[Dr_Jexton]

I also have the same problem where the left button on the trackpad locks up.  It normally does this when I used the scroll bar on a windows, and it causes odd behavior with the scroll when the problem occurs.

I purchased this laptop (HP ProBook 430 G2) sevaral months ago, and this problem has occured from day one.  I have tried driver updates, removing software etc.  But nothing has solved this problem.  I am running Window 7 Professional.

I don't have tapping turned on so I can't try this workaround.  I don't want to have to turn on tapping either.   I will try closing and opening the lid of the laptop to see if that works, but it's still a major hassle especially if I had to do a presentation for business.

HP why have you not fixed this issue?  Come on, support your customers please!  I have bought hundreds of HP computers, servers and printers over the years because HP is normally very reliable, but I'm really dissapointed and annoyed with this issue.

[ChristerH]

I agree with Dr_Jexton who want HP to give us a solution for this problem. Either a updated driver or an agree that the hardware is bad. if I make a supportcase today all I now is that i must send in my computer for repair.
if they replace the pad with an exact the same model , it´s a waste of time.
i have three 430 G2 and two of them are having problem.
I am still thinking that HP is a good computer.

[taseck1]

The 2-finger tap is perfect.  You have saved me a LOT of time.

[ChristerH]

It seems that the latest BIOS and the latest Synaptics mousedriver made an improvement. Future will tell.
18.1.37.3 Rev.A

[ModePrintUK]

We purchased five HP ProBooks at the end of last year and are seeing the issue that is reported here on at least three of them.

I have emailed help@hp.com last week and have not had a reply.

Please advise as we need to get these fixed.

Thanks