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ProBook 4720s stucks and throw BSOD while playing some videos (821 Views)
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romantc Student
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romantc
Posts: 1
Registered: ‎09-20-2010
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ProBook 4720s stucks and throw BSOD while playing some videos

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‎09-20-2010 09:18 PM - edited ‎09-20-2010 09:30 PM

Hi guys. My new ProBook 4720s with ATI HD 530v stucks and throw BSOD while playing some videos, not everyone. It may happend while starting online video or somewhere at a middle of DVD film. Minidump says that error appears in ATIKMPAG.DLL. 

 

Same problem I have on both Win XP Pro SP3 and Win 7 Pro.

 

Does anyone have the same problem? Or maybe where are any suggestions?

 

PS: Also while booting I have "Keyboard Interface Error" but haven't  any troubles after.

{...hard to tell, easy to understand... It means, I'm sorry for my English )))}
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Regents Professor Regents Professor
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Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
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Re: ProBook 4720s stucks and throw BSOD while playing some videos

‎09-21-2010 07:07 PM

Check for a Graphics driver update, go here and choose your OS, then look under Driver-Graphics

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=4145205&lang=en&cc=us...

 

.

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