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Shuting down by itself with a "POC" sound, unable to turn it on straight away only after 10 minutes. (249 Views)
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Student
amaliaro
Posts: 1
Registered: ‎02-05-2011
Message 1 of 2 (249 Views)

Shuting down by itself with a "POC" sound, unable to turn it on straight away only after 10 minutes.

[ Edited ]

Hi All,

 

I have a HP Pavilion dv7 Notebook, and at the beginning  starts to freeze. I had to force shut down from the main power button and once taking off the acumulator. Than it start shuting down by itself with a "POC" sound, unable to turn it on straight away only after 10 minutes. But is doing only while running different softaware or videos. I have the game "bejeweled" witch I can't play it now more than 5-10 minutes, and if I am trying to run some videos on internet. And my son said that is doing the same with some games which he play on line, but not all. I was always carefull about the overheating and dust. I always kept something underneath the laptop to leave it to cool and I even tried to hoover it when problems start, but nothing. It might be a problem with the graphic card, but why only on certain programs? and why is sutting down with that sound?

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PhD Student
Knute
Posts: 1,329
Registered: ‎09-29-2010
Message 2 of 2 (208 Views)

Re: Shuting down by itself with a "POC" sound, unable to turn it on straight away only aft

Is it under warranty?

http://www13.itrc.hp.com/service/ewarranty/warrantyResults.do?admit=109447627+1286541891570+28353475

Contact HP:

http://welcome.hp.com/country/us/en/contact_us.html

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