HP Support Forums
Join in the conversation.
02-05-2011 12:41 AM - edited 02-05-2011 12:43 AM
I have a HP Pavilion dv7 Notebook, and at the beginning starts to freeze. I had to force shut down from the main power button and once taking off the acumulator. Than it start shuting down by itself with a "POC" sound, unable to turn it on straight away only after 10 minutes. But is doing only while running different softaware or videos. I have the game "bejeweled" witch I can't play it now more than 5-10 minutes, and if I am trying to run some videos on internet. And my son said that is doing the same with some games which he play on line, but not all. I was always carefull about the overheating and dust. I always kept something underneath the laptop to leave it to cool and I even tried to hoover it when problems start, but nothing. It might be a problem with the graphic card, but why only on certain programs? and why is sutting down with that sound?
02-07-2011 06:06 AM
Is it under warranty?