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07-27-2010 04:42 AM
I just received my HP Pavilion dv6t-3000 laptop yesterday. It worked perfectly fine, except the fact that I did not like all of the preloaded software on the hard drive, and decided to format everything using the HP System Recovery discs that I bought via HP. I put the disc in, booted it up. It formatted the Windows partition, copied all of the necessary files, and started to rebuild everything.
This is where the problem happens: everything is going smoothly, until the indicator hits 12%. It doesn't move anywhere else, and it is stuck indefinitely at 12%. I figured that it was simply installing something major, so I let it work overnight again. Again, it's stuck at 12%. I powered off the computer and tried again, but only to find the same error. I've scoured the internet, and I haven't found anything concrete to help.
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07-27-2010 08:44 AM
Contact with HP and tell them about this problem. How to do it all informations here (just choose Your country).
They should send You next recovery disk for free.
07-27-2010 10:01 AM
See, that's what I thought, but the discs are the original ones that I bought from HP; I didn't create them myself. If it isn't a problem with the Recovery Manager software on the discs, then would it be a hardware problem, like a partitioning error?
07-27-2010 11:32 AM
From this what I remember you've got 21 days to return this laptop (please check this information when You will be contacting with HP because I'm not sure of it). So for now You may get this recovery disk and try to use it. If You will have this problem again You will just return this model.
One thing which You need to know. If You will run HP recovery disk You will reinstall all pre-installed software and drivers which You had from the beginning on this machine. So all this software which You were trying to get rid of the system will be reinstalled again.
To achieve what you want You may only uninstall this software manullay from system. Naturally You may buy/use retail copy of Windows and install fresh system without any add-ons.
07-31-2010 10:12 AM - edited 07-31-2010 10:13 AM
Yeah, I ordered and received the new recovery discs, and I experienced the same problem as last time. I guess I'll just send in my laptop to get it repaired or something. Thanks for the help, though.
04-16-2011 11:17 AM
I have the same problem when useing HP system recovery DVD it get's through the first 2 steps and freezes on the third at 12%.I contacted HP and they sent a new set of diske ,Stops at 12%.F11 does not work running system recovery from windows: ERROR system recovery cannot be run from hard drive.My computer has been in for service 3 times all that HP does is restore op system .
08-27-2012 09:14 AM
Can anyone else help with this? First the hard drive died on this laptop (I've spent the last week recovering pictures using a 3rd party tool as the HD is TOAST. I ordered new recovery cd's (since I cant use the built in ones from the Hard drive), and now I cant get past 36% on the restore and the laptop keeps shutting down on me randomly (whether I have the battery in or running on ac power with no battery).