HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds) (9809 Views)
Reply
Reply
Topic Options
katem_91 Student
Student
katem_91
Posts: 4
Registered: ‎04-26-2011
Message 1 of 35 (9,843 Views)
Report Inappropriate Content

TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

[ Edited ]

‎04-26-2011 09:21 AM - edited ‎04-26-2011 09:41 AM

TouchSmart tx2 – 1275dx

(PN): NV175UA#ABA

 

Sufficient charge, yet when the power button is pressed, the notebook does not turn on. Fans start turning, hard drive sounds like it might be engaging, but screen stays blank. LED lights at caps lock and num lock blink continuously, once about every 4 seconds.

 

No changes to the computer occurred before error began. Computer functioned normally, closed lid/computer went to sleep, opened computer a few hours later and this happened.

0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 2 of 35 (9,838 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 09:47 AM

Try this first

 

 

remove the battery, other peripherals and the AC adapter... press and hold the power button for 20 seconds... plug the AC adapter only and turn on the notebook....

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
0
Reply
0
Please use plain text.
 
katem_91 Student
Student
katem_91
Posts: 4
Registered: ‎04-26-2011
Message 3 of 35 (9,833 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 09:58 AM

Removed the battery/peripherals/unplugged AC adapter; held power button for 20 seconds; reconnected AC adapter (without battery).

 

No change, same error.

0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 4 of 35 (9,828 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 10:02 AM

  1. Please try to start the notebook without the hard drive.
  2. Please try to start the notebook without the RAM.
  3. Please try to start the notebook by swapping the RAM Chips (one chip at a time or exchanging the slot)
  4. Try to connect an external monitor.
||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
0
Reply
0
Please use plain text.
 
Provost Provost
Provost
erico
Posts: 19,410
Registered: ‎01-07-2009
Message 5 of 35 (9,828 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 10:03 AM

remove both memory modules and place one of them in the lower soDIMM slot. Press the power button to see if the notebook boots into Windows.

If not, repeat the memory module test with the other module in the lower soDIMM slot.

regards,
erico


**Click on the White Kudos star on the bottom left if you would really like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Reply
Please use plain text.
 
katem_91 Student
Student
katem_91
Posts: 4
Registered: ‎04-26-2011
Message 6 of 35 (9,820 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 10:05 AM

Okay, I don't know how to do any of that.

 

And I don't have an external monitor.

0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 7 of 35 (9,816 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 10:08 AM

go to this manual:

 

http://h10032.www1.hp.com/ctg/Manual/c01655860.pdf

 

Page # 37 for hard drive and page # 41 for memory moduls

 

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
0
Reply
0
Please use plain text.
 
katem_91 Student
Student
katem_91
Posts: 4
Registered: ‎04-26-2011
Message 8 of 35 (9,814 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 10:14 AM

Is it smart to take a screwdriver to my computer without knowing what I'm doing?

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
erico
Posts: 19,410
Registered: ‎01-07-2009
Message 9 of 35 (9,809 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

[ Edited ]

‎04-26-2011 10:17 AM - edited ‎04-26-2011 10:32 AM

Not without a little guidance. Be sure and use the proper size and type screwdriver. A jewelers philips is what you will need.

 

I will find some guides for you.

Here is a how to replace memory modules.

here is a link to a video in Spanish where a guy is disassembling your notebook model. http://youtu.be/ljVG_EKhKqM If you don't understand spanish just turn off the sound. Just watch and you will see him open the wireless modiule access door and then the memory module door.  The first thing for you to do is to remove the battery for safety.

 

 

 

Best regards,
erico



**Click on the White Kudos star on the bottom left if you would really like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 10 of 35 (9,809 Views)
Report Inappropriate Content

Re: TouchSmart tx2 – 1275dx Will not turn on - Blinking LEDs (1x every 4 seconds)

‎04-26-2011 10:18 AM

plz do not worry..

 

it is very easy... just be cautious that you don't brake any part...

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
0
Reply
0
Please use plain text.