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FinalEnemy
Posts: 3
Member Since: ‎09-25-2013
Message 1 of 2 (141 Views)

Touchpad won't click. HP ENVY Ultrabook CTO 6t-1100

Reposting as recommended fix did not work and problem persists:

 

My HP ENVY Ultrabook CTO 6t-1100 runs into a recurring problem where the touchpad stops registering clicks. Left, right or center by either clicking the bottom left or tapping the pad.  The cursor will move where it's told with the touchpad, but nothing can be clicked.

 

Closing the lid and opening it will temporarily solve the issue. Restarting does as well.  After 100+ instances, though, it's a pain and needs to be permanently resolved.

 

The touchpad is on throughout.

 

All other fixes on this forum I've found focus on accidentally double tapping the top left of the touchpad and turning the pad off. This isn't the issue; the light's off and the pad is responsive to everything except clicking.

 

 


Original post gave this answer (which did not solve the issue):

Hi

 

Go to this link and update the Touchpad and the BIOS for your unit

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5330...

Hope this helps.

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HP Support Agent
Mrstenter
Posts: 6,801
Member Since: ‎09-02-2013
Message 2 of 2 (118 Views)

Re: Touchpad won't click. HP ENVY Ultrabook CTO 6t-1100

Hi FinalEnemy,

 

I have read the threads you have posted on Touchpad issues. Here is a link to configuring the TouchPad.

This link has many other troubleshooting documents attached to it.

 

Hope this helps.

 

Thanks.

 

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Mrs.Tenter
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