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Urgent help needed!!! BSOD! (252 Views)
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Cherie91 Student
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Cherie91
Posts: 2
Registered: ‎04-30-2012
Message 1 of 5 (252 Views)
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Urgent help needed!!! BSOD!

‎04-30-2012 11:57 PM

I am using a pavilion dm4

Yesterday i tried to put it ito sleep mode but it failed to revive so i tried restarting the computer. I then got a BSOD and tried to restart mutiple times but the same thing keeps occuring

I tried last known goo configuration and safe mode but the same thing happens

The error states bad system config info...0x0000074...

I need some urgent help!!! I am from my home country and will only return in a month

Any help is greatly appreciated!!! Thanks!!
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Provost Provost
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erico
Posts: 18,720
Registered: ‎01-07-2009
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Re: Urgent help needed!!! BSOD!

‎05-01-2012 03:55 AM

You really should identify your notebok if you would like a bit of help. How to identify your notebook PC.



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Cherie91 Student
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Cherie91
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Registered: ‎04-30-2012
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Re: Urgent help needed!!! BSOD!

‎05-01-2012 03:58 AM

Hi erico

Thanks for your reply

This is the no. Required: XG146PA
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Provost Provost
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erico
Posts: 18,720
Registered: ‎01-07-2009
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Re: Urgent help needed!!! BSOD!

‎05-01-2012 09:33 AM

What is the installed operating system and service pack level?

 

What you need is a Windows repair disk or a Windows install dvd (you can borrow one) to be able to give the built in startup repair a shot at fixing your operating system. 

 

The startup repair disk or Windows install DVD must be identical to the version that is installed in your notebook.

 



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**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

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Dean Dean
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Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
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Re: Urgent help needed!!! BSOD!

‎05-03-2012 09:35 AM

Hi,
Check the link below:
Blue Screen (BSOD) showed up? Check this topic.

 

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