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04-27-2012 06:24 PM
Hi everyone, I got a new computer, HP PAVILION and ervy single time I disconnect the charger from the electric plug, the mouse and keyboard will stop working, which means, ebry single time I have to turn off the computer with the power button and then turn it back on again, and of course I got that black screen saying that windows was not shut down properly and all that.
Also if I turn the computer on, and it is not plugged, then I will only see a black screen and will never start from there.
\Can anyone help me?
I do not really know anything about computers, so if anyone can help, please be mindful of that, so u can give me some explanation in a very basic language,
Thanks a lot
Ines from Argentina
04-27-2012 08:12 PM
04-28-2012 07:22 AM
Hi there! Thank you so much for helping me out. My comp is an HP Pavilion dv6 Notebook Model number A6Y53UA#ABA
AMD A8 35 20M APU with radeon (tm) HD graphics
I hope that is the info you need!
Looking forward to hear from you!!!