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09-17-2011 04:26 PM
i have the same problem with my laptop. ordered disks and purched a new hard drive. put new hard drive in and started to do the recovery disks then the recovery gets stuck on the first disk at 35%. with copy file fails from d:\prelaod\base 16.wim to : c:\rm\image\base 16.wim. have done every thing that u said to the other person but still having no luck please help . thanks
09-24-2011 07:19 AM
I am having the same trouble. Tried on the original hard drive and couldn't reinstall windows. Bought a new hard drive, and I keep getting the error message:
Copy File Fails
From D:\ PRELOAD\BASE.WIM
Is there any way to manually copy this file by taking the hard drive out and connecting it to another laptop? I have been trying to fix for two weeks with no luck. Any help/advice would be greatly appreciated.
10-07-2011 02:12 PM
I purchased and installed a new hard drive on my pavilion dv7. I'm having an error after installing the 3rd (last) recovery disk. It's stuck on Progress: 98%, 0 minutes remaining then getting error "Reducer Copy File Fails From: E:\PRELOAD\BASE15.WIM To: C:\RM\Image\BASE15.WIM. When I try to start it, it says BOOTMGR missing. Why isn't it setting it up to manufacturers original set up? I don't know how to burn to CD either.
01-05-2012 07:43 AM
I have this same exact error on my dv7.
98% and this (last?) file, base15.wim, does not copy.
Reboot and I get the BOOTMGR missing message.
Is this indicative of a hardware failure at this point?
Pretty disappointing that I have spent so much time trying to fix a 15 month old laptop.
Has anyone found a way around this last 2%?
09-12-2012 12:59 PM
I'm having trouble with my G62 225DX Notebook. I recently bought a new hard drive and recovery discs and I get the message Fail to create F:\SDV.FLG and then Copy File Fails From:\PRELOAD\BASE.WIM To: C:\RM\Image\BASE.WIM. Any help would be much appreciated, thank you.
01-02-2013 07:25 PM
I am having this same issue. Has anyone found a solution? I received my OEM install disks (1, 2 and 3 of 3 and the extra disk) from HP. First disk is going along fine and 2nd disk gets to 70% and fails every time with base19.swm cannot copy error. I used several utilities to write zeroes to the hard drive and format it completely. Oh this is irritating me so bad. My Pavillion is useless. I have a legal valid Win 7 key. why doesn't MS make an iso available for download so I can install it? Is my HP install disk corrupt? What is the deal? I am going to be forces to use Ubuntu and I don't want to. I also recently received an Win 8 upgrade for Christmas but I can't install that without Win 7 and can't get Win 7 installed.... WOW! With XP I used to wipe my HD once every 6 months. I have large network drives I save all my personal files on so I never have to worry about losing personal files. I just reinstall the OS and the apps I use and I am good to go. I surely cannot do this with Win 7.
03-18-2013 06:03 PM
Same problem for me. My model is HP Pavilion g6 1216ER, read all forums tried sp44645.exe , no luck. At restore it hangs at 36% and says that cannot copy to c the file Base19.swm. Please help!