HP Support Forums
Join in the conversation.
01-13-2011 05:16 AM
I have an HP G62 Notebook with Windows 7 Premium. Windows Live Mail (Yahoo) will open but then freezes. I have tried rebooting both computer and wireless router but to no avail. Any advice please.
01-14-2011 02:05 AM
Thank you for your suggestion. However, the first thing it tells me to do is backup my messages from Windows Live Mail by exporting them to a new folder. But this I cannot do as it is frozen! Still stumped!!
01-14-2011 06:37 AM
this will help to locate the folders which you could copy to a new location and paste back in later
path for windows live mail
C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail
03-23-2011 02:19 PM
I had this problem right after some HP updates...as suggested in the forum, when I deleted the patch, the problem was fixed.
Unfortunately, I now have the problem again--does anyone know what update or download caused my most recent problem?
Should I get rid of Windows Live? I'd really rather not--as it is most like Outlook Express and all my old email files are transferred to it.