Windows Live Mail will not respond.

[srsummers]

I have an HP G62 Notebook with Windows 7 Premium.  Windows Live Mail (Yahoo) will open but then freezes.  I have tried rebooting both computer and wireless router but to no avail.  Any advice please.

[phttech]

this is what Microsoft suggests

My windows live mail 2011 freezes

[srsummers]

Thank you for your suggestion.  However, the first thing it tells me to do is backup my messages from Windows Live Mail by exporting them to a new folder.  But this I cannot do as it is frozen!  Still stumped!!

[phttech]

this will help to locate the folders which you could copy to a new location and paste back in later

How to Recover Windows Mail Data and Settings From a Corrupted User Profile

path for windows live mail

C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail

[Plop]

This is a bug from a recent Windows patch.

Uninstall the Windows update KB2454826 and tell Windows not to install it again until MS fixes the issue.

[jlindercat]

I had this problem right after some HP updates...as suggested in the forum, when I deleted the patch, the problem was fixed.

Unfortunately, I now have the problem again--does anyone know what update or download caused my most recent problem? 

Should I get rid of Windows Live?  I'd really rather not--as it is most like Outlook Express and all my old email files are transferred to it.

Thanks!