Wont shut down, Just hangs on shutting down screen Pavilion dv7 notebook (1212 Views)
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Honor Student
speedysid
Posts: 2
Member Since: ‎09-10-2011
Message 1 of 4 (1,212 Views)
Accepted Solution

Wont shut down, Just hangs on shutting down screen Pavilion dv7 notebook

Hi

 

Iv'e had this notebook for a month now and have recently had 2 concerns. One being it won't always shut down, it just hangs on the shutting down screen, the only way is to do a hard shut down. The second is it freezes when I'm in Photoshop Elements 9 in the organiser. The program just doesn't respond. Any ideas anyone, would love to know

Top Student
weresmycar
Posts: 2
Member Since: ‎09-13-2011
Message 2 of 4 (1,196 Views)

Re: Wont shut down, Just hangs on shutting down screen Pavilion dv7 notebook

Got the same problem, only difference is that my computer occasionally just freezes, and i have to do a hard shut down.

Already done HDD and memory test, wich came back OK

Top Student
weresmycar
Posts: 2
Member Since: ‎09-13-2011
Message 3 of 4 (1,191 Views)

Re: Wont shut down, Just hangs on shutting down screen Pavilion dv7 notebook

fixed the probelm myself now, after endless tinkerin and factory resets.

Go onto HPs site, find the newest update for BIOS and install it. Worked for me :smileyhappy:

Student
Hpenvygirl
Posts: 1
Member Since: ‎07-16-2013
Message 4 of 4 (509 Views)

Re: Wont shut down, Just hangs on shutting down screen Pavilion dv7 notebook

Hi, my computer wont shut down. It say there is work unsaved and it wont ever shut down. then my tiles stop working and i can not use google chrome or mail. help!!

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