09-12-2011 02:26 PM
Iv'e had this notebook for a month now and have recently had 2 concerns. One being it won't always shut down, it just hangs on the shutting down screen, the only way is to do a hard shut down. The second is it freezes when I'm in Photoshop Elements 9 in the organiser. The program just doesn't respond. Any ideas anyone, would love to know
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09-13-2011 02:00 PM
Got the same problem, only difference is that my computer occasionally just freezes, and i have to do a hard shut down.
Already done HDD and memory test, wich came back OK
09-14-2011 07:36 AM
fixed the probelm myself now, after endless tinkerin and factory resets.
Go onto HPs site, find the newest update for BIOS and install it. Worked for me
07-16-2013 09:12 PM
Hi, my computer wont shut down. It say there is work unsaved and it wont ever shut down. then my tiles stop working and i can not use google chrome or mail. help!!