11-29-2013 08:56 PM
When I press the power button pc starts, fan sound found and power + hdd LED lights up and stays on
If escape is pressed then boot pauses and boot menu such as
Boot device options
Enter to continue boot
First two options work but if I choose other ones screen goes black while pc is still running
Can't access bios or system recovery
Don't know how to hard reset since battery is sealed within
A hp tutorial (official) said to do a hard reset
Please instruct me how,
How to access bios,
12-03-2013 08:43 AM
I saw your post about the black screen and I will be happy to help. When you do the System Diagnosis does it come back with any error messages at all? What operating system are you running?
Was there a reason that you want to get into the BIOS or do you just want to get the system to load?
When you get to the black screen can you still hear Windows loading or does it just stop and you get the black screen with a flashing cursor?
Are you able to start the computer in safe mode? Below is a document that will tell you how.
12-06-2013 10:15 PM
Just want to load my system or install a fresh copy of win 8.
No flashing cursor, just black screen.
Document was no help at all.
12-10-2013 10:44 AM
Let's try to see if we can restore the BIOS, you can do this without actually getting into the BIOS. Below is a link that will show you how to do that.
Restoring the BIOS:
Have you tried putting in your Windows 8 installation disc. Does it give you any options to repair the system?