Question
Reply
 
Honor Student
k8alicious
Posts: 2
Member Since: ‎07-29-2011
Message 1 of 8 (4,902 Views)
Accepted Solution

compaq CQ62 screen won't turn on with stuck caps lock

Hi there,

My compaq laptop is only one month old. When I turn it on, I can hear the fan, but that is all. No beeps, and the only light visible is the caps lock key, which won't turn off. The screen is completely blank. No flashing cursors, no windows music, nothing. I have tried to turn it on only using the stored battery power - no luck. I have turned on and off several times - no luck.

Many thanks in advance for any advice to help me solve this very untimely problem!

Kate 

Provost
DavidPK
Posts: 33,183
Member Since: ‎09-24-2010
Message 2 of 8 (4,899 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

Hi Kate,

 

Try the following.

 

With the notebook shut down, remove the AC Adapter and then remove the battery.  Hold down the power button for a full minute.  Now plug in the AC Adapter ( leave the battery out ) and see if the notebook will start.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
k8alicious
Posts: 2
Member Since: ‎07-29-2011
Message 3 of 8 (4,895 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

You have just made me the happiest girl in Australia :smileyhappy:

THANK YOU SO MUCH!! :smileyhappy:

Everything is as it should be.

Peace :smileyhappy:
Have a great weekend. :smileyhappy: 

Provost
DavidPK
Posts: 33,183
Member Since: ‎09-24-2010
Message 4 of 8 (4,892 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

Hi,

 

You're welcome and have a good weekend yourself :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Student
saraht4
Posts: 1
Member Since: ‎08-30-2011
Message 5 of 8 (4,737 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

Hi DP-K,

Just had the same problem and your solution solved it thanks! Wondering if you know why this happens, is it a fault that can be fixed, something that is covered by warranty? Does it cause further problems? I have seen it suggested that it will eventually fry the hard drive. Also how common is it?

 

Thanks,

sarah

Honor Student
kyosho6607
Posts: 4
Member Since: ‎12-10-2011
Message 6 of 8 (4,477 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

Hi,

 

I've tried this several times with no luck... This happened after it tried to do a BIOS recovery.

 

Cheers Dave

Top Student
Maziar76
Posts: 5
Member Since: ‎11-18-2012
Message 7 of 8 (2,870 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

I have the same problem with the same model, i tried what you are suggesting to do and it did not work for mine, is there any thing else left to do.thanks
Honor Student
Wozza169
Posts: 2
Member Since: ‎11-09-2012
Message 8 of 8 (1,786 Views)

Re: compaq CQ62 screen won't turn on with stuck caps lock

I also have this problem, have tried removing battery and charger, holding down power button for over a minute, tried restarting with no battery and just charger, no luck. Sometimes the laptop will just start working again after trying to turn it off and on after several times over several hours. But most of the time it just stuck with caps lock flashing and blank screen, fan running, power light on, wifi light on (amber). What is wrong? How do I fix? Please help. I will have buy new pc if I cannot solve this.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation