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Student
rozzanna
Posts: 1
Member Since: ‎01-29-2013
Message 1 of 3 (362 Views)

compaq mini notebook frozen on windows advanced boot options page

when my compaq mini notebook, running windows xp home edition starts it just keeps loading and reloading the windows advanced boot options page with the  black screen background  and it won't stop reloading even when i choose  any of the options available

Distinguished Professor
AxshunJaxun
Posts: 2,594
Member Since: ‎01-29-2012
Message 2 of 3 (332 Views)

Re: compaq mini notebook frozen on windows advanced boot options page

Hey rozzanna,

 

Try the steps on this page

 

Windows could be in this loop because of corrupted system files. Hopefully those steps help. Let me know if you have any questions! I'll keep an eye out for your reply.

Student
annette_blouin
Posts: 1
Member Since: ‎05-17-2014
Message 3 of 3 (77 Views)

Re: compaq mini notebook frozen on windows advanced boot options page

i was done using laptop, then i had to restart so to finish updating, then it came back on, saying = windows is starting up.... it froze ,  i'm not a wiz, but will love to know what i can do, to fix it, please n thank you.

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