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Re: compaq presario cq57 wont turn on (764 Views)
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Student
Help-needed
Posts: 1
Registered: ‎08-05-2012
Message 1 of 2 (773 Views)

compaq presario cq57 wont turn on

A few months ago I purchased a compaq presario cq57. About a week ago it started showing a screen during start up saying for compatible battery preformance please replace current critically low battery. I left it on the charger about 14 hours a day to ensure it wont overheat and while charging it was off. Now the computer wont turn on at all also it will not charge.

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Distinguished Professor
Kalt
Posts: 3,065
Registered: ‎11-19-2008
Message 2 of 2 (764 Views)

Re: compaq presario cq57 wont turn on

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
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