dv7 failed DST, won't start. Help?

[faithinf00ls]

I ran an update  on my laptop and after it restarted, it wouldn't get past the windows screen. I ran all the tests and got this:

Start up test:
Short DST: failed
Failure ID: RPL38X-5865R3-9XLU2K-60T203
Product ID: XH103UAR#ABA

hard disk 1


HP Pavilion dv7 Notebook PC
System ID: 1442


Run in test:
Short DST: failed
Failure ID: RPL38X-5865R3-9XLU2K-60T203
Product ID: XH103UAR#ABA

Hard Disk:
Short DST: failed
Failure ID: RPL38X-5865R3-9XLU2K-60T203
Product ID: XH103UAR#ABA

Memory Test:
Passed

Battery Test:
Passed

What happened? And how do I fix this?

[DavidPK]

Hi,

The errors indicate that your Hard Drive has failed - the only solution to this is to replace the drive.

If your notebook is under warranty, contact HP and arrange to have the Hard Drive replaced.

If you live in the US, contact HP Here.

If you are in another part of the world, start Here.

If you are out of warranty and would like a guide on replacing this yourself, please let me know.

Regards,

DP-K

[shedevil0223]

i am having the same problem but my error code is 6cvamk-5su67h-xd03hf-60rw03 i dont know how hp sends out computers with messed up hard drives but i have read many storys on failing hard drives and then on top of the failing hard drives they want to charge you almost $300 dollars to change something that was damaged in the first place 

[CherylG]

@shedevil0223

Hdds fail and laptop hdds fail faster than desktop drives due to heat.HP does not make the hdd, they use Toshiba, Seagate,etc. You can replace the hdd with a retail hdd from a local store or online store such as Newegg or Tigerdirect at much less $.

[redkorowai]

is it possible to replace the hard drive of a hp dv7 4069wm with an SSD?  the Hard drive 1 failed the DST so i need to replace it.  it is out of warranty and i would like to upgrade it

[Kyle_W]

Yes it is possible to replace it with a SSD.