error hard disk 1 quick (303) (94408 Views)
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Honor Student
ymmm
Posts: 4
Member Since: ‎03-05-2012
Message 1 of 23 (94,408 Views)

error hard disk 1 quick (303)

I owned a HP Pavilion dm4, 64-bits, running on windows 7 home edition. My house had a power trip two days back which caused my laptop to switched off without warning. I managed to start up immediately after, but now when I tried to start it up, it won't budge at all. The startup repair option does not load. It just stuck on a blue screen with cursor( normally after the blue screen the HP recovery tool will load but now it don't). safe mode doesn't work. basically nothing works...
Did test on hard drive, and it says error hard disk 1 quick (303). From what I saw in the forum it means my hard disk is dead. :smileysad: So I'm wondering if I should send it to HP for repair or change the hard disk myself. I have assignments due in a week time so the deadline is kind of tight if I were to send for repair. any idea?
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DavidPK
Posts: 30,552
Member Since: ‎09-24-2010
Message 2 of 23 (94,405 Views)

Re: error hard disk 1 quick (303)

Hi,

 

The 303 error would indicate that your Hard Drive is failing and will need to be replaced - this is also consistent with the start-up issues you describe.

 

As your notebook is still under warranty, contact HP and arrange to have the drive replaced.  What normally happens is that HP will send you the replacement HDD to fit yourself - you pay a deposit for this which is refunded when you return the defective HDD

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

Regards,

 

DP-K

 

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Honor Student
ymmm
Posts: 4
Member Since: ‎03-05-2012
Message 3 of 23 (94,401 Views)

Re: error hard disk 1 quick (303)

thanks for the quick reply. however my warranty is over.. forgot to get my second year warranty when I bought from an IT show. in this case I will have to pay for the disc? and are there any other fees? not sure about US, but I live in Singapore..
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DavidPK
Posts: 30,552
Member Since: ‎09-24-2010
Message 4 of 23 (94,398 Views)

Re: error hard disk 1 quick (303)

Hi,

 

In that case you will need to buy a new HDD - as long as you have your set of Recovery DVDs, these will reinstall the operating system on the new drive.  A good general rule when getting a new HDD is not to get a drive of lower capacity as this can cause issues with the Recovery Discs working correctly.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Honor Student
ymmm
Posts: 4
Member Since: ‎03-05-2012
Message 5 of 23 (94,395 Views)

Re: error hard disk 1 quick (303)

umm, I don't have the Recovery Disc as the laptop comes with in built recovery..
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DavidPK
Posts: 30,552
Member Since: ‎09-24-2010
Message 6 of 23 (94,389 Views)

Re: error hard disk 1 quick (303)

Hi,

            

You can order a replacement set of Recovery Discs using the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

Start Here.

 to find the relevant site to contact HP on.



Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Honor Student
ymmm
Posts: 4
Member Since: ‎03-05-2012
Message 7 of 23 (94,333 Views)

Re: error hard disk 1 quick (303)

I was wondering if u know dm4-1046tx's hard disk is sata or?
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DavidPK
Posts: 30,552
Member Since: ‎09-24-2010
Message 8 of 23 (94,045 Views)

Re: error hard disk 1 quick (303)

Hi,

 

It has a Sata II Hard Drive.

 

Regards,

 

DP-K

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Student
sauravandy
Posts: 1
Member Since: ‎03-19-2012
Message 9 of 23 (93,970 Views)

Re: error hard disk 1 quick (303)

i am having same problem with my laptop. its not starting and sometime it end up showing blue screen with some error msg. I tried hdd self test and it stuck on 8% and after that it shows the msg hard disk quick one 303 . my warranty is expired and i dont want to send it to sevice centre as they are demanding more on the name of charges and vat. so can i change it myself or there must be some other problem with it .my notebook is dv6-3049tx and it has 640gb scorpian blue hdd

Honor Student
arifian
Posts: 1
Member Since: ‎12-14-2012
Message 10 of 23 (75,565 Views)

Re: error hard disk 1 quick (303)

Hi, i'm not really sure this is an appriate place to ask, but anyway i googled and this page come up first. So i a similiar problem, the 303 thing. You said that it's a hard drive problem and yet my ubuntu is fine although my windows 7 home premium can't start up, any ideas?
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