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slayer31
Posts: 2
Member Since: ‎02-06-2012
Message 1 of 4 (158 Views)

hard drive failing?

Okay, I have a G62 228CA Notebook, and I'm guetting the Short DST failure when I run the self diagnostic test (after pressing ESC on boot up).

 

Does this mean my toshiba hard drive, which is 1.5 years old, is dying?

 

does the Failure ID code mean anything at all, or does everyone get  a different one?  Mine is QE7880-54T615-XD003G-60w703.

 

Product ID is XA503ua#abc.

 

I'll be quite disappointed if the hd is dying...  the laptop has spent 99% of it's life sitting on a desk.  It's rarely moved, never bumped, has clean air vents, etc etc.  

 

Thanks in advance

 

 

 

 

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CherylG
Posts: 22,137
Member Since: ‎11-12-2008
Message 2 of 4 (154 Views)

Re: hard drive failing?

DST failure indicates bad sectors on the hdd which does point to hdd dying. Hdds seem to die at a much more frequent rate on newer faster, more heat generating machines. Just had a call this evening from a friend about his son's 7 month old custom built gaming desktop  giving Smart warning about imminent hdd failure.

 

If you haven't yet I would get an OS Recovery Disk set burned soon.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&tmp_track_link=ot_recdoc/c00810334/en_...=


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Honor Student
slayer31
Posts: 2
Member Since: ‎02-06-2012
Message 3 of 4 (133 Views)

Re: hard drive failing?

thanks - I suppose I need to go buy an external drive to make an image.

Hopefully it doesn't freeze during that process!

 

Gotta say it's annoying that the drives, when purchased on their own, come with a 2 or 3 yr warranty, but when packaged in a laptop they're only covered for 1 yr.  

 

And HP won't even look at my email since it's over a year old.   Wonder if all co's are like that.  Will certainly check that out before I buy my next one

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CherylG
Posts: 22,137
Member Since: ‎11-12-2008
Message 4 of 4 (131 Views)

Re: hard drive failing?

Unfortunately most companies give the 1 yr warranty, which includes the hdd that 'would' have a 2-3 warranty from the manufacturer if purchased seperately.And if you contact the manufacturer they will tell you it is not covered by their standard warranty but by the OEM who built the machine.

 Up side is that once you purchase the retail hdd you will have a longer warranty.:smileyhappy:


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