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12-31-2011 02:27 AM
hi my dv6 6050se freezes and hangs while playing games even typing it has window 7 64 bit had a sys restore as well can anybody help please...
12-31-2011 04:26 AM
Shut down the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
If both the above tests pass, try the following.
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties. Click the Tools tab and then click the button to 'Check the Drive for Errors'. In the following window make sure both boxes are ticked and then click Start. Agree to schedule the check at the next system restart and then restart the notebook - this process can take a couple of hours to complete before loading back into Windows.
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Microsoft MVP - Microsoft Windows Expert - Consumer
01-04-2012 02:52 PM
same problem with dv6 6170se from moment of buying. ( using from september)
i did all this steps but all passed and not helped. i read this topic also, did all steps that u gave, but not working for me (http://h30434.www3.hp.com/t5/Notebook-Lockups-Free
only one program helping me to use laptop wthout any hangs it is disk benchmark program, i am using AIDA64 extreme(before Everest) there is an option service -> Dist test ( Aida64 Disk benchmark) it helps me only for 10 minutes, while benchmark is running my computer working perfectly!
But i need help, i know that benchmark is bad for hdd.
I gave my laptop for repairing in Hp service centre(UAE), but they only replaced ram from slot 1 to another. it doesn't help.
Anyone help me plz!