09-21-2011 11:04 AM
I have an HP envy 17 with an Intel i5 processor and 8 GB of memory. My processor seems to run at a very slow speed ( around 75 MHz) for a computer that should be running at 2500 Mhz. The sound becomes distorted and the computer is almost unusuable. I have turned off anti-virus software and have the same problems. Does anyone else have this type of problem with this machine? Thanks.
09-21-2011 11:10 AM
Does this happen all the time or when just running a Game or other SW?
We have a BIOS update for a "throttling" issue that has been corrected.
This will depend on your model - what model do you own?
for the Envy 17 - 2xx models.
|Fix/Enhancement:||- Fixes an issue where the notebook operates slower than expected when running multiple programs.|
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