hp g62 BSODs / restarts - minidump file included

[couchy75]

Hi there.  I was hoping someone could help me out with this BSOD issue.  I really love this laptop so much.  I want to hug it sometimes.  It's been the best $500 i've ever spent

please see attached minidump file.

thanks in advance

- couchy

oh snap.  how you you attach files 0_0

[couchy75]

k.  here's the link to the compressed minidump file

http://www.mediafire.com/?wpp5d817r5qsuhe

[jcgriff2]

Hi -

See if updating your ATI video drivers helps -

atikmpag.sys     Thu Jun 17 08:10:32 2010 (4C1A10B8)

http://sysnative.com/0x1/DriverReference.html#atikmpag.sys

Windbg Logs

--> http://sysnative.com/bsod2011/jcgriff2/_99-dbug_couchy75_Windows7x64_02-10-2011_jcgriff2_.txt
--> http://sysnative.com/bsod2011/jcgriff2/_99-dbug_couchy75_Windows7x64_02-10-2011_jcgriff2_.txt.zip

Regards. . .

jcgriff2

`  
 

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Feb  7 19:27:17.174 2011 (GMT-5)
System Uptime: 0 days 1:42:55.844
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkGetPresentHistory+750 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!DxgkGetPresentHistory+750
Bugcheck code 0000003B
Arguments 00000000`c0000047 fffff800`02ced034 fffff880`073bc5a0 00000000`00000000
SystemManufacturer = Hewlett-Packard
SystemProductName = HP G62 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``