04-24-2014 09:25 AM
hi wounderd if any one could help me
my hp mini 210 notebook keeps freezing about 1 minute after boot up
i have cheaked out other forums and some one said it could be a program not installed properly but i have only installed one program a anitivirus
the problem now is it gives me about 1minute after boot up to do what i need to do and it is not enuff time to uninstall the program or finish installing it
i have tryed it all in safe mode and it doesnt freeze but i can not uninstall or anything in safe mode
if any body could help me with this that would be great as i need the notebook for bussiness
thank you for taking time to read this
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04-25-2014 02:05 PM
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I grasp that after installing an anti-virus your computer is freezing about 1 minuter after boot up. You stated you are unable to uninstall in Safe Mode.
Are you signed in as the Administrator?
You should be able to go to Control panel/ programs and features/ and select the program to uninstall.
Here is link to Computer Locks Up or Freezes (Windows 7) to assist you. If this is the incorrect OS, I apologize, but you did not provide me that information.
I hope this has helped.
04-28-2014 07:59 AM
Thank you for your reply. I am glad it is working again.
If you believe your issue was resolved, would you be kind enough to mark it as solution provided. This would allow other forum users to find the solution more readily.
Thanks in advance.